Search Results

£139 Hormonal Health £139 < Back Hormonal Health A hormonal health blood test is a diagnostic tool used to measure the levels of various hormones in your body. Hormones are chemical messengers produced by glands that regulate numerous bodily functions, including growth, metabolism, mood, and reproduction. Biomarkers: Oestradiol is a form of oestrogen, and the main female hormone produced by non-pregnant women. The hormone has an important role in the development of female physical features and reproductive functions. Oestradiol tests are used for the evaluation of ovarian functions. It can also be used to diagnose the cause of precocious and delayed puberty in girls as well as used to monitor hormone replacement therapy in peri-pausal and menopausal women. Follicular Stimulating Hormone (FSH) a reproductive hormone that is produced by the pituitary gland in the brain. FSH stimulates the growth and development of unfertilised eggs during the menstrual cycle in women and initiates the production of sex hormones such as oestradiol and progesterone. FSH is also used to stimulate the production of sperm in men. The FSH hormone is often tested with other sex hormones such as LH, testosterone, oestradiol and progesterone for diagnose infertility and pituitary gland disorders in men and women. Luteinizing Hormone (LH) is a reproductive hormone that is produced by the pituitary gland in the brain. This hormone is used to regulate the menstrual cycle and ovulation by stimulating the ovaries to produce other reproductive hormones in females whereas in men, LH stimulates and controls testosterone. The LH test is used to determine any reproductive problems. Progesterone plays an important role in preparing a female body for pregnancy. This test can help to assess if a woman is ovulating normally and should be done on day 21 into a cycle. Prolactin is a hormone produced by the pituitary glands in the brain. The main role of prolactin is to promote lactation (breast milk production) in women during pregnancy and after childbirth. A prolactin test is used to diagnose infertility in both men and women as well as menstrual problems and erectile dysfunction. Testosterone is a steroid hormone produced by the male testes and the adrenal glands in both men and women. This hormone production is stimulated and controlled by the luteinizing hormone. Testosterone is seen in large amounts in boys during puberty, causing growth of body hair and muscle development. It also regulates the male sex drive and maintain muscle mass. It is found in small amount in females from the ovary. Testosterone test is used to diagnosed various conditions such as erectile dysfunction and infertility in men. Sex Hormone Binding Globulin (SHBG) is a protein produced by the liver. Its main function is to bind and transport the hormones oestradiol, testosterone and dihydrotestosterone in the blood. The SHBG test is used to diagnose testosterone deficiency in men and is used to investigate the production of testosterone in women. The Free Androgen Index (FAI) is a calculated value used to assess the level of active androgens (male hormones) in the body. It's particularly useful for diagnosing conditions related to androgen excess, such as Polycystic Ovary Syndrome (PCOS) in women. Estimated turnaround time: 2-5 Working Days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

£30 < Back Yellow Fever Certificate Reissue £30 Description If you have previously been vaccinated but have lost your yellow fever certificate we can issue a new one to you provided that you have evidence of previous vaccination. You will need to provide a scanned copy of the following: Date of Vaccination Batch number Name of vaccine Proof of ID Note: Upon booking an appointment you will receive an email with a link to a form that must be completed before the appointment to ensure you have the correct details for us to reissue the certificate. Furthermore, Any cancellation or rescheduling within 48 hours before the appointment will incur a charge of 20% of the total service cost and missed appointments will be deemed non-refundable.

£129 < Back Fructose Intolerance Breath Test (IBTF) £129 Description What is it? A fructose intolerance breath test is a non-invasive test used to diagnose fructose malabsorption, a condition where the body has difficulty absorbing fructose, a type of sugar found in fruits, some vegetables, and sweetened foods. Here's how a fructose intolerance breath test works: Baseline Breath Sample: You'll blow into a machine or a special balloon to collect a breath sample. This establishes your baseline hydrogen levels. Fructose Drink: You'll then be given a drink containing a specific amount of fructose. Breath Samples: After consuming the drink, you'll provide additional breath samples at regular intervals, typically over two to three hours. Hydrogen Measurement: The breath samples are analyzed for the presence of hydrogen gas. Normally, little to no hydrogen is produced in the small intestine. However, if you have fructose malabsorption, bacteria in your large intestine will ferment the unabsorbed fructose, producing hydrogen gas, which is then released in your breath. Estimated turnaround times: 2-5 Working Days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

£129 BNP (NT-pro BNP) £129 < Back BNP (NT-pro BNP) BNP (NT-pro BNP) can help detect the risk of heart failure. High levels of BNP (NT-pro BNP) indicate the heart is having to work too hard to pump blood around the body. Biomarkers: BNP (NT-pr BNP) Estimated turnaround time: 2-5 Working Days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

£49 < Back Calcium (urine) £49 Description? This is a urine test for calcium, having high levels of calcium in your urine can be a sign of kidney stones, bone disease, kidney disease, and other conditions. Estimated turnaround times: 2-5 Working days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

< Back hs-CRP - Heart Screening (Same-Day Result) £39 Description High-Sensitivity C-Reactive Protein (hs-CRP) hs-CRP is a more sensitive version of the CRP test. It can detect even small amounts of inflammation in your body, which is useful for assessing your risk of heart disease and stroke or monitoring chronic inflammatory conditions. What's the difference between this and a standard lab blood test? Same-day blood test results are processed in our clinic using advanced equipment, so you receive your results quickly and accurately—ideal for when you want fast answers or to monitor your health. The main difference with a standard blood test is that your sample is sent to an accredited external laboratory, and the results come back as a certified lab report. Both options are reliable and accurate; the key difference is that lab-processed results are officially certified, while same-day results are provided directly from our clinic. Biomarkers: High-Sensitivity C-Reactive Protein (hs-CRP) Estimated turnaround time: Same day results Note: This service is available for all ages. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

£229 < Back Gastrointestinal Panel (Stool PCR) £229 Gastrointestinal Panel (Stool PCR) A gastrointestinal (GI) panel, also known as a stool PCR (polymerase chain reaction) test, is a comprehensive test used to identify the cause of infectious diarrhoea. It analyses a stool sample to detect the genetic material (DNA or RNA) of various pathogens, including: Bacteria, such as Salmonella, Campylobacter, E. coli, and Shigella Viruses, such as rotavirus, norovirus, and adenovirus Parasites, such as Giardia lamblia and Cryptosporidium Why is a Gastrointestinal Panel (Stool PCR) Performed? A GI panel may be ordered if you are experiencing symptoms of GI infection, such as: Diarrhoea (watery stools) Abdominal cramps Nausea Vomiting Fever Blood or mucus in the stool The test can help your doctor determine the specific cause of your infection and recommend the most appropriate treatment. Estimated turnaround times: 7 Working days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

< Back Horizontal Forehead Lines £ 139 Description Horizontal forehead lines are the wrinkles that appear across the forehead, typically caused by repetitive facial expressions such as raising eyebrows. These lines form due to the movement of the frontalis muscle. As we age, the skin loses elasticity, making these lines more noticeable. Treatments like Botox can help relax the muscles and reduce the appearance of these lines. What is Botox? Botox is a treatment that uses botulinum toxin to temporarily relax muscles. It is most commonly used in cosmetic procedures to reduce wrinkles and fine lines, especially on the face. Botox can also be used to treat conditions like excessive sweating. How can Botox help? For Horizontal Forehead Lines, Botox works by targeting the frontalis muscle, which is responsible for raising the eyebrows. When these muscles are relaxed, the skin smooths out, reducing the appearance of horizontal wrinkles across the forehead. This non-surgical procedure helps to soften the lines and create a more smoother appearance. Botox is an effective solution for those seeking to reduce forehead wrinkles without invasive treatments. During your consultation, our clinicians will assess your concerns and determine if Botox is the right treatment to help you achieve a refreshed, rejuvenated look. Timeline and Expected results Botox can last for 4-6 months but effectiveness starts to decrease from 2-3 months, with noticeable improvements visible within 3 to 14 days after treatment, making it a popular choice for those looking to smooth and refresh the area. Product administered 5-7 x 2 units of Botox injections in the frontalis muscles (following initial consultation) Appointment Duration 60 mins Note: This service is exclusively for individuals aged 18 and over. During booking, only a £30 deposit is required for the initial consultation, which will be deducted from the total treatment cost. The remaining payment will be collected at a later stage. If you require treatment for multiple areas , please fill out an enquiry form by clicking here , and we can offer you a more cost-effective quote. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

£129 < Back Lifestyle Screen £129 What is the test for? This test looks at important chemical levels in your body, along with key nutritional markers , to give us a good overall picture of your general health and well-being . What's included in the test? Full Blood Count: Haemoglobin is the iron-containing protein in red blood cells that transports oxygen from the lungs to the body's tissues. Haematocrit measures the percentage of red blood cells in your blood, indicating the proportion of your blood volume occupied by red blood cells. Mean Cell Haemoglobin is the average amount of hemoglobin in each of your red blood cells. Mean Cell Haemoglobin Concentration (MCHC) is the average concentration of hemoglobin in a given volume of packed red blood cells. Mean Cell Volume measures the average size of your red blood cells. Red Blood Cell Count measures the number of red blood cells in a microliter of blood, which helps determine the blood's capacity to carry oxygen. Basophil Count measures the number of basophils, a type of white blood cell that plays a role in allergic reactions and inflammation, in a blood sample. Eosinophil Count measures the number of eosinophils, a type of white blood cell, in your blood, which can indicate conditions like allergic reactions, parasitic infections, or other medical issues. Lymphocyte Count measures the number of lymphocytes, a type of white blood cell crucial for immune function, in a blood sample, indicating the body's ability to fight infections and other diseases. Monocyte Count measures the number of monocytes, a type of white blood cell that plays a crucial role in the immune system by engulfing and destroying pathogens and cellular debris. Neutrophil Count measures the number of neutrophils, a type of white blood cell that plays a crucial role in fighting infections, in a blood sample. White Blood Cell Count measures the total number of white blood cells in a blood sample, which helps assess the body's ability to fight infections and other diseases. Platelet Count measures the number of platelets in your blood, which are essential for blood clotting. Kidney Health: Creatinine is a waste product produced by muscles and the kidney removes it via the urine. Creatinine tests are used as an indicator of whether the kidneys are working normally. eGFR stands for Estimated Glomerular Filtration Rate. It's a measure of how well your kidneys are filtering waste products from your blood. Chloride is an electrolyte involved in maintaining fluid balance and regulating pH levels. Testing for chloride levels is necessary to assess electrolyte imbalances, kidney function, or certain medical conditions. Monitoring chloride levels helps diagnose and manage conditions such as dehydration, kidney disorders, or blood pH imbalances. Monitoring chloride level is important in situations like persistent vomiting and/or diarrhoea. Chloride imbalances may occur with changes in levels of the other electrolytes. Calcium (adjusted) is a calculated calcium level that accounts for your albumin protein levels, providing a more accurate picture of the active calcium in your blood. Phosphate is a mineral involved in bone formation, energy metabolism, and cell signalling. Abnormal phosphate levels can indicate various medical conditions, such as kidney disease, hormonal disorders, or nutritional deficiencies. Testing helps identify individuals at risk of phosphate abnormalities, enabling appropriate interventions, including dietary modifications or supplementation. Sodium is an electrolyte involved in fluid balance and nerve function. Testing for sodium levels is necessary to evaluate electrolyte imbalances, dehydration, or certain medical conditions. Monitoring sodium levels helps assess hydration status, guide appropriate treatments, and maintain electrolyte balance for overall health and well-being. A low sodium level can be dangerous, and testing helps monitor for this. Urea is a waste product that is filtered out of the bloodstream by the kidneys and passed out of the body in the urine. Urea tests are used to show how well the kidneys are working as well as an indicator for diseases affecting the kidneys and liver. Heart Health: Total Cholesterol is a measurement of the total amount of cholesterol in the blood. This includes low-density and high-density lipoprotein cholesterols. Cholesterol is used to produce hormones for development, growth and reproduction. High-density lipoprotein (HDL) is a form of cholesterol which is considered ‘good’ cholesterol because it helps remove cholesterol from the heart’s arteries. Low-density lipoprotein (LDL) is considered ‘bad’ cholesterol because it contributes to cholesterol build-up and blockage in the arteries. Total Cholesterol/ HDL ratio is a mathematical calculation which indicates the ratio of total cholesterol versus ‘good’ (HDL) cholesterol in the blood. Triglyceride is another type of fat (not the same as cholesterol) found in the bloodstream. Cholesterol Ratio compares total cholesterol to HDL (good cholesterol) levels. A lower ratio is better for heart health, while a higher ratio can increase the risk of heart disease. High-Sensitivity C-Reactive Protein (hs-CRP) is a blood test that can detect very low levels of inflammation in the body, often before symptoms develop. It is mainly used to assess the risk of heart and cardiovascular disease, as even small increases in hs-CRP are linked to a higher chance of conditions such as heart attack and stroke. This allows early identification of people at increased risk, supporting prevention and long-term heart health planning. Creatine Kinase-MB (CK-MB) is an enzyme found primarily in heart muscle. Elevated levels indicate damage to the heart muscle, such as during a heart attack. CK-MB is used to help diagnose and monitor acute cardiac injury, rather than long-term cardiovascular risk. Liver Health: Alkaline Phosphatase (ALP) is an enzyme found mostly in the liver and bone. Abnormal levels of this enzyme can be a sign of liver or bone disease. Alanine Aminotransferase (ALT) is an enzyme found predominantly in the liver that is commonly measured in a blood test to assess liver health. When liver cells are damaged, they release ALT into the bloodstream, leading to elevated levels which can indicate liver injury or disease. Aspartate Aminotransferase (AST) is an enzyme found in various tissues throughout the body, including the liver, heart, skeletal muscles, kidneys, and red blood cells. While often associated with liver health, elevated AST levels can indicate damage to any of these tissues, making it a less specific marker for liver injury than ALT, though it is still commonly used alongside other tests to assess organ function. Gamma Glutamyl Transferase (GGT) is an enzyme found mostly in the liver and in smaller amounts in the gallbladder, spleen, pancreas and kidney. It is important for the metabolism of drugs, alcohol and other toxins. GGT tests can be used to detect problems with metabolism such as excessive alcohol intake and problems with the organs where it is found. Total Bilirubin can be found in bile and red blood cells. Total bilirubin tests can be used to diagnose and monitor liver diseases and some types of anaemia. Total Protein measures the combined amount of albumin and globulins in the blood. It helps assess liver function, nutritional status, hydration, and certain kidney or inflammatory conditions. Abnormal levels may indicate liver or kidney disease, chronic inflammation, or dehydration. Albumin is a protein produced in the liver. It has many functions such as transporting hormones, vitamins and medications throughout the body. Albumin tests can be used to help diagnose and monitor diseases of the liver and kidney. Diabetes Health: HbA1C Glucose (a kind of sugar) builds up in the blood and binds to the haemoglobin in the red blood cells. A haemoglobin A1c (HbA1c) test is used to measure the average level of blood glucose over the past two to three months and is commonly used to diagnose and monitor diabetes. Bone Health: Alkaline Phosphatase (ALP) is an enzyme found mostly in the liver and bone. Abnormal levels of this enzyme can be a sign of liver or bone disease. Calcium (adjusted) is a calculated calcium level that accounts for your albumin protein levels, providing a more accurate picture of the active calcium in your blood. Phosphate is a mineral involved in bone formation, energy metabolism, and cell signalling. Abnormal phosphate levels can indicate various medical conditions, such as kidney disease, hormonal disorders, or nutritional deficiencies. Testing helps identify individuals at risk of phosphate abnormalities, enabling appropriate interventions, including dietary modifications or supplementation. Inflammation: C-Reactive Protein (CRP) is a marker of inflammation that rises when there is infection, injury, or active inflammatory disease in the body. It is commonly used to detect and monitor acute inflammation and can help distinguish between bacterial and viral infections, as bacterial infections tend to cause higher CRP levels. Unlike hs-CRP, it is not sensitive enough to assess early cardiovascular risk. Iron Status: Iron is a mineral which is needed for making red blood cells, which transports oxygen in the blood, and which is important for healthy muscles, bone marrow and healthy organ function. Low levels of iron can indicate anaemia whereas high levels can indicate liver disease. Ferritin is a blood protein that is used to store iron. Iron is used for the transportation of oxygen in the blood. Ferritin is measured to understand how much iron the body is storing. Ferritin tests are used to help diagnose anaemia and liver disease. Total Iron Binding Capacity (TIBC) Iron is used for the transportation of oxygen in the blood. Total Iron Binding Capacity tests are used to determine iron status and its absorption from the gut. They can be helpful for diagnosing anaemia and iron overload conditions such as Haemochromatosis. Your TIBC may be impaired if you also have existing liver disease. Transferrin is an iron-binding protein that is produced by the liver. It is used to transport iron which transports oxygen in the blood. Transferrin tests are used to determine iron status and can be used to diagnose anaemia. Transferrin saturation is a blood test that measures how much iron is bound to transferrin, a protein responsible for carrying iron in the bloodstream. Hormones: Parathyroid Hormone (PTH) plays a central role in regulating calcium and phosphate levels in the blood. In addition to bone metabolism, PTH influences kidney function, vitamin D activation, muscle function, and nerve signalling. Abnormal PTH levels may be associated with fatigue, muscle weakness, kidney stones, bone pain, or hormonal imbalance. It is commonly interpreted alongside calcium, phosphate, magnesium, and vitamin D to assess parathyroid and metabolic health. Cardiac Injury Markers: Creatine Kinase-MB (CK-MB) is an enzyme found mainly in heart muscle and is released into the bloodstream when heart muscle damage occurs. It is used to help detect and monitor acute cardiac injury, such as suspected heart attacks or myocarditis, rather than long-term cardiovascular risk. Vitamins & Minerals: Vitamin B12 is an essential vitamin that plays a crucial role in red blood cell formation, nerve function, and DNA synthesis. Vitamin D is a fat-soluble vitamin that plays a crucial role in calcium absorption, bone health, and immune system function, and its levels are measured in the blood to assess sufficiency or deficiency. Folic Acid is a synthetic form of folate (also known as Vitamin B9), an essential B vitamin crucial for cell growth and development, particularly important for making healthy red blood cells and for preventing serious birth defects of the brain and spine during early pregnancy. Magnesium is an electrolyte regulated by the kidneys and is important for nerve, muscle, and heart function. Abnormal levels are commonly linked to kidney issues, medications, or nutritional deficiency. Urinalysis: Bilirubin can be found in bile and red blood cells. Total bilirubin tests can be used to diagnose and monitor liver diseases and some types of anaemia. Ketones are produced when the body breaks down fat for energy instead of glucose. Elevated ketone levels can indicate uncontrolled diabetes or starvation. Nitrite A molecule involved in vasodilation (blood vessel widening) can be a marker for nitric oxide production, which is important for cardiovascular health. PH is a measure of acidity or alkalinity in the urine. Normal urine pH is slightly acidic. Abnormal pH can indicate various health problems. Protein is an essential building block for body tissues and plays various roles. Blood protein levels can be used to assess overall health and diagnose certain conditions. Red blood cells are cells that carry oxygen throughout the body. Red blood cell counts and characteristics can be used to diagnose anaemia and other blood disorders. Urobilinogen a breakdown product of bilirubin, a pigment involved in red blood cell breakdown. Urobilinogen levels in urine can be used to assess liver and bile duct function. White blood cells that defend the body against infection and inflammation. White blood cell count, and type can be used to diagnose infections, immune system disorders, and some cancers. Estimated Turnaround times: 2-5 Working Days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

£49 Chloride £49 < Back Chloride Chloride is an electrolyte involved in maintaining fluid balance and regulating pH levels. Testing for chloride levels is necessary to assess electrolyte imbalances, kidney function, or certain medical conditions. Monitoring chloride levels helps diagnose and manage conditions such as dehydration, kidney disorders, or blood pH imbalances. Monitoring chloride level is important in situations like persistent vomiting and/or diarrhoea. Chloride imbalances may occur with changes in levels of the other electrolytes. Biomarkers: Chloride Estimated turnaround time: 2-5 Working Days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

£30 < Back Yellow Fever Exemption Certificate (Face-to-Face) £30 Description If you believe that you should not be vaccinated on medical grounds you can be issued an exemption certificate. An exemption provides entry to countries where a certificate is required on entry. The certificate is only valid for a single trip. Reasons an individual may be exempt from the yellow fever vaccine include: Individuals aged 60 years and above. Individuals with who are severely immunosuppressed. Experience hypersensitivity (anaphylaxis) to the vaccine. Note: Please note that this is a face-to-face appointment. Upon booking an appointment you will receive an email with a link to a form that must be completed before the appointment to ensure you have the correct details for us to reissue the certificate. Furthermore, Any cancellation or rescheduling within 48 hours before the appointment will incur a charge of 20% of the total service cost and missed appointments will be deemed non-refundable.

From £69 (per pen) < Back Saxenda From £69 (per pen) Description: Saxenda is indicated for weight management in patients in conjunction with a reduced-calorie diet and increased physical activity. About the Service: Objectives of treatment This treatment is used to reduce the Body Mass Index (BMI) in obese patients (BMI 30+) or in overweight patients (BMI of 27-30) with one or more weight-related co-morbidities. Who is this treatment available to? Patients aged between 18 and 74 years. Patients with an initial BMI of 30 or greater. Patients in which a supervised diet, behaviour modification and increasing physical activity failed to achieve a realistic reduction in weight. Patients with an initial BMI of 27 or greater in the presence of at least one weight-related comorbidity such as: ̵ Hypertension (High blood pressure) ̵ Dyslipidaemia (abnormal amount of lipids - 'bad' cholesterol in your blood. ̵ Obstructive sleep apnoea ̵ Dysglycaemia (pre-diabetes or type 2 diabetes mellitus) This treatment is only available for ages between 18 and 65 years. Booking an appointment or making an enquiry does not guarantee treatment provision . All services are subject to a clinical consultation and suitability assessment with a qualified healthcare professional. Treatment will only proceed if the patient is deemed medically suitable following this assessment. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.