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Privacy Policy for Epicare Health Pharmacy
1. Introduction
Welcome to Epicare Health Pharmacy (Epicare Health Ltd, GPhC Registration: 1038758). We are committed to protecting your privacy and ensuring your personal and medical information is handled securely.
2. The Data We Collect
We process your personal data, which includes your name, contact details, medical history, prescription medicines, and data from the healthcare services we provide to you. This includes data from travel risk assessments, vaccinations, and travel medicines. We also collect data related to our wider clinical services, including skin aesthetics, phlebotomy, ear wax removal, and weight management programs.
3. How We Use Your Data & Our Legal Basis
We process your data for the primary purpose of your care—including providing pharmacy-based travel vaccinations, general health vaccinations, and travel medicines. Legally, we process your personal data in the performance of a task taken in the public interest, specifically for the provision of healthcare and treatment, and the management of healthcare systems. Our pharmacists and clinical staff are responsible for the confidentiality of your information.
4. Data Sharing Management
Management of your data is strictly controlled; we only keep relevant information. We do not share information with any other bodies unless permission is granted by the patient or legal guardian, or unless we are legally obliged to do so. When sharing is legally required, it is strictly limited to your GP, other NHS bodies, and Local Authorities if appropriate.
5. Data Retention
We hold information for as long as required using guidance from the NHS and NHS Digital (formerly the Health and Social Care Information Centre).
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For children and young people, records are retained until the patient's 25th birthday, or their 26th birthday if the young person was 17 at the conclusion of the treatment.
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All other patient records are kept for 10 years, as determined by www.igt.hscic.gov.uk.
6. Your Rights
Under data protection law, you have specific rights regarding your personal data:
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You have the right to request a copy of the information we hold about you, generally without charge.
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You may seek to correct any inaccurate information.
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You may object to us holding your information.
7. Contact Us
For any questions or requests regarding your data, please contact us at:
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Email: info@epicarehealth.co.uk
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Address: Epicare Health Pharmacy, 123 Commercial Road, Swindon, SN1 5PL
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Phone: 01793 535041
