£25 Private Flu Vaccine £25 Description: The influenza (flu) jab is a vaccine that helps protect against the influenza virus, which causes the flu. The flu is a contagious respiratory illness that can cause symptoms such as fever, cough, sore throat, runny nose, muscle aches, and fatigue. Trivalent Influenza Vaccine (recombinant, prepared in cell culture) Patient information leaflet: https://www.medicines.org.uk/emc/files/pil.100729.pdf Vaccine Schedule: Adults and children above 6 months: Single dose every flu season Note: Furthermore, Any cancellation or rescheduling within 48 hours before the appointment will incur a charge of 20% of the total service cost and missed appointments will be deemed non-refundable.

.. < Back L-Carnitine 2g £129 About this Drip L-Carnitine is biologically famous for its role as a "mitochondrial transporter." Its primary job is to transport long-chain fatty acids into the mitochondria (the power plants of the cell) so they can be oxidized ("burned") to produce energy. It is a popular choice for: Weight Management: Patients looking to optimize how their body utilizes fat stores for energy. Athletes: To delay muscle fatigue and reduce lactic acid buildup. Vegans/Vegetarians: To correct potential dietary deficiencies. Key Benefits For Metabolism & Energy The "Fat Shuttle": L-Carnitine is the only molecule capable of transporting fatty acids across the inner mitochondrial membrane. Without it, fat cannot be efficiently burned for fuel. Metabolic Efficiency: By facilitating beta-oxidation (fat burning), it helps the body rely on fat for energy, sparing your glycogen (sugar) stores for high-intensity bursts. How it works (The Science) Oral L-Carnitine supplements suffer from very poor bioavailability—often as low as 15-18% is absorbed by the gut. IV Administration ensures 100% bioavailability. Complimentary Celluma® LED Light Therapy All IV drip appointments at Epicare Health include complimentary professional-grade Celluma® LED Light Therapy during your infusion session. This relaxing, non-invasive treatment uses advanced LED wavelengths to support skin rejuvenation, recovery, relaxation, and overall wellness while you receive your drip. Simply sit back, relax, and enjoy your treatment while your Celluma® LED therapy runs alongside your infusion. The Experience: What to expect At Epicare, we blend medical expertise with a relaxing environment to ensure your treatment is as comfortable as it is effective. Consultation: Your appointment begins with a brief health check with our clinician to review your medical history and ensure the formulation is perfectly suited to your needs. Relaxation: You will be seated comfortably in our clinic. Our experienced clinician will cleanse the area and gently insert a sterile micro-needle. The Infusion: Depending on your specific formulation, the drip will be administered over 30 to 60 minutes (longer for specialist drips). During this time, you are free to read, work on your phone, or simply close your eyes and relax. Celluma® LED Light Therapy: Every IV drip at Epicare Health includes complimentary medical-grade LED Light Therapy during your treatment session to promote relaxation, recovery, skin health, and overall wellness while you unwind. Aftercare: Once finished, the cannula is removed, and a sterile dressing is applied. Most patients can resume normal activities immediately. We advise staying well-hydrated for the rest of the day to help your body circulate the nutrients. Pre-Treatment Blood Tests: We recommend that patients complete the following blood tests before treatment: Full Blood Count, ESR, Liver Function, Kidney Function, and G6PD enzyme. Our Epicare Basic Screen offers the best-value way to complete most of these. The ESR and G6PD enzyme tests can be added separately if required. Ingredients L-Carnitine (High Dose: 2 g / 2,000 mg) Note Age Restrictions This service is exclusively for individuals between the ages of 18 and 59 . For medical safety reasons, being aged 60 or over is a strict contraindication for IV drip therapy, and we cannot accept bookings or proceed with treatment for patients in this age group. Booking & Deposit During booking, only a £30 deposit is required for the initial consultation, which will be deducted from the total treatment cost. The remaining payment will be collected at a later stage. Cancellation Policy Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment. Multiple Drip Discount Discounted rates may be available when multiple IV drips are administered during the same appointment. The cost of any additional drips may be discounted when given together in a single session. Discounts can be discussed during your consultation.

From £179 < Back Polynucleotides for Hair Loss (Nucleofill) From £179 Description Polynucleotides for Hair Loss is an advanced regenerative treatment that uses natural, bioactive compounds to support hair growth and combat hair thinning. Polynucleotides are molecules that contain DNA or RNA fragments, which promote cellular repair and regeneration. When injected into the scalp, they stimulate the healing of damaged hair follicles, improve scalp health, and enhance circulation. By increasing collagen and elastin production, polynucleotides help create a healthier environment for hair to grow, strengthening existing strands and preventing further hair loss. This treatment is effective for those experiencing early to moderate stages of hair thinning or baldness, offering a non-surgical solution to improve hair density and overall scalp vitality. What is Hair Loss? Hair loss on the scalp refers to the thinning or shedding of hair, which can occur gradually or in patches. It is often caused by factors such as genetics, hormonal changes, age, stress, or certain medical conditions. The most common type of scalp hair loss is androgenetic alopecia, also known as pattern baldness, which affects both men and women. This condition leads to thinning hair, a receding hairline, or bald patches on the scalp, impacting appearance and confidence. Procedure The procedure involves the micro-injection of a polynucleotide solution into the scalp using fine needles or cannulas. The injections are carefully administered to areas of thinning or damaged hair to promote cellular regeneration. Polynucleotides work by stimulating the scalp's natural healing processes, improving circulation, and enhancing the health of hair follicles, creating a more favorable environment for hair growth. The outcome is a natural enhancement in hair growth and thickness, promoting long-term hair vitality. Product administered We use the Nucleofill range for our polynucleotide treatments for hair loss. These specialized solutions are designed to target hair thinning and enhance scalp health. The specific formulation is: Nucleofill Hair: This is a specialized treatment designed specifically for hair restoration and scalp rejuvenation. It combines polynucleotides with growth factors to stimulate hair follicles, improve scalp health, and promote hair growth. Nucleofill Hair is ideal for treating hair thinning, hair loss, and improving the overall health of the scalp to create a better environment for hair regrowth. Timeline and Expected Reults A typical polynucleotide treatment plan for hair loss involves 4 initial sessions, spaced a few weeks apart, followed by maintenance treatments every few months. The details of your schedule will be discussed during your initial consultation. You can typically expect to see initial improvements in hair loss within a few weeks of polynucleotide treatments, with the most noticeable increases in hair density and thickness appearing after several months and lasting an average of 6–12 months. Appointment Duration 60 mins Note: This service is exclusively for individuals aged 18 and over. During booking, only a £30 deposit is required for the initial consultation, which will be deducted from the total treatment cost. The remaining payment will be collected at a later stage. Please note that the discounted model price is applicable for a single session only and cannot be repeated. Any subsequent sessions will be charged at the original, full price. If you require treatment for multiple areas , please fill out an enquiry form by clicking here , and we can offer you a more cost-effective quote. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

< Back Folate - Vitamin B9 (Same-Day Result) £39 Description Folate Folate (Vitamin B9) is a vitamin your body needs to make healthy red blood cells and DNA. It’s especially important during pregnancy and for anyone with certain types of anemia. Low folate can cause fatigue, mouth sores, and anemia. What's the difference between this and a standard lab blood test? Same-day blood test results are processed in our clinic using advanced equipment, so you receive your results quickly and accurately—ideal for when you want fast answers or to monitor your health. The main difference with a standard blood test is that your sample is sent to an accredited external laboratory, and the results come back as a certified lab report. Both options are reliable and accurate; the key difference is that lab-processed results are officially certified, while same-day results are provided directly from our clinic. Biomarkers: Folate Estimated turnaround time: Same day results Note: This service is available for all ages. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

Adiponectin £229 < Back Adiponectin Adiponectin is a protein hormone that is useful in regulating glucose levels, insulin sensitivity, and lipid metabolism. Biomarkers: Adiponectin (ADIP) Estimated turnaround time: 2-5 Working Days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

9b65d8cc-9989-4144-90c3-8855810ccf6d < Back Contraception Service Contraception Service The service provides a consultation with a pharmacist where you can discuss contraceptive options and reach a shared decision about the first supply of the pill. The consultation may require BMI and blood pressure measurements to be taken. Once you have decided on the first supply or continuation of current oral contraception, the supply will be ongoing. The service also provides access to Emergency Hormonal Contraception (EHC), which can be supplied after consultation if appropriate. Treatment There are three types of oral contraceptives that are offered: · Progestogen Only Contraceptive Pill (POP) · Combination Oral Contraceptive (COC) · Emergency Hormonal Contraception (EHC) Upon booking an appointment you are required to fill out the form which will be included in the confirmation email (in the form of a link). This appointment does not guarantee you will be prescribed medication, this is dependent on the pharmacists opinion as to the whether it is suitable.

< Back Cortisol Screening (Same-Day Result) £39 Description Cortisol Cortisol is often called the “stress hormone” because it helps your body respond to stress. It also helps control blood sugar, blood pressure, and metabolism. Abnormal cortisol levels can point to problems with your adrenal glands or pituitary gland, and may affect your energy, mood, or weight. What's the difference between this and a standard lab blood test? Same-day blood test results are processed in our clinic using advanced equipment, so you receive your results quickly and accurately—ideal for when you want fast answers or to monitor your health. The main difference with a standard blood test is that your sample is sent to an accredited external laboratory, and the results come back as a certified lab report. Both options are reliable and accurate; the key difference is that lab-processed results are officially certified, while same-day results are provided directly from our clinic. Biomarkers: Cortisol Estimated turnaround time: Same day results Note: This service is available for all ages. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

Stay protected with our private COVID-19 vaccine service. Quick, convenient, and administered by professionals. Book your appointment today for peace of mind and safety. Private Covid Vaccine £79 Private Covid Vaccine At present people aged 75 years and above qualify for a free Covid vaccination paid for by the NHS but millions are left with no access to a Covid vaccine. The importance of private COVID vaccination includes: Leisure and travel: Traveling increases the risk of respiratory infections by six times, and Covid is no different. Prevention is even more crucial for those who travel, as they have less access to diagnosis, medical care, and treatment. Defending friends and family: Since many of us are unable to receive an NHS vaccination for ourselves, we must protect our elderly or vulnerable family members and friends. Employment and vacation: Your well-being is important to those around you if you work in a crucial position or on a close-knit team. As an illustration, in September 2023, a small-scale Covid outbreak among key staff members at a regional hospital led to significant disruption in patient care and strained resources, highlighting how one team’s health can impact an entire community. Health issues and advocating for comprehensive care: Some people have chosen not to receive vaccinations due to concerns about their pre-existing medical conditions, needle phobia, or anxiety about the vaccination's potential effects. Healthcare professionals must possess the ability to address these kinds of issues outside of the NHS, so that every patient interaction offers the chance to provide comprehensive care. What Vaccines are available? Comirnaty XFG 30 micrograms/dose dispersion for injection in pre-filled syringe Patient information leaflet: https://www.medicines.org.uk/emc/files/pil.102371.pdf You can Book the Pfizer Vaccine using the booking system below Vaccine Schedules Adults and children above 12 years: Single dose Note: If you were previously vaccinated with a COVID-19 vaccine, you should not receive a booster dose until at least 3 months after the most recent dose. Note This vaccine is not suitable for children under the age of 12. Any appointments made for anyone under 12 years of age will be cancelled. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

971cd185-78c1-4873-91a1-59f901f4163c < Back Sore Throat Sore Throat Sore throats are very common and usually resolve themselves within a week, most are caused by viruses however they can be bacterial in which case they may need to be treated with antibiotics. The main causes of sore throat include: · Viruses like cold or flu · The bacteria group A strep · Allergies · Smoking or exposure to second hand smoke Symptoms of sore throat include: · Cough · Pain when swallowing · Conjunctivitis · Swollen lymph nodes · Runny nose · Hoarseness · Dry scratchy throat · Redness in the back of throat Treatment How to treat sore throat at home: · Gargle warm salty water · Honey to relieve cough. · Use a humidifier or cool mist vaporiser. Over the counter medication: · Paracetamol/ ibuprofen · Medicated lozenges containing local anaesthetic, antiseptic or anti-inflammatory medicine. · Anaesthetic spray Upon booking an appointment you are required to fill out the form which will be included in the confirmation email (in the form of a link). This appointment does not guarantee you will be prescribed medication, this is dependent on the pharmacists opinion as to the whether it is suitable.

< Back Ferritin – Iron Levels (Same-Day Result) £39 Description Ferritin Ferritin is a protein that stores iron in your body. Checking your ferritin level shows how much iron you have in reserve. Low ferritin means low iron stores (which can cause anemia and tiredness), while high ferritin can point to too much iron or inflammation. What's the difference between this and a standard lab blood test? Same-day blood test results are processed in our clinic using advanced equipment, so you receive your results quickly and accurately—ideal for when you want fast answers or to monitor your health. The main difference with a standard blood test is that your sample is sent to an accredited external laboratory, and the results come back as a certified lab report. Both options are reliable and accurate; the key difference is that lab-processed results are officially certified, while same-day results are provided directly from our clinic. Biomarkers: Ferritin Estimated turnaround time: Same day results Note: This service is available for all ages. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

Premier Health Profile £119 < Back Premier Health Profile What can I expect from this Premier Health Profile? This profile is a comprehensive check of your liver & kidney function, your muscle & bone health, gout, iron levels, diabetes (HbA1c), your full cholesterol profile and full blood count. This detailed profile provides an excellent baseline health check. It helps you proactively manage your health and identify/ monitor many underlying or pre-existing conditions throughout your body. Biomarkers: Blood Cells: Full Blood Count (FBC) provides information about the different cells in the blood, these include the red blood cells, white blood cells and platelets. Red blood cells contain haemoglobin which carries oxygen to the different tissues in the body whereas white blood cells control the immune system and protects the body from foreign invaders such as bacteria and viruses. FBC testing are used as a screening test for various disorders like anaemia and infections. Cholesterol: Total Cholesterol is a measurement of the total amount of cholesterol in the blood. This includes low-density and high-density lipoprotein cholesterols. Cholesterol is used to produce hormones for development, growth and reproduction. High Density Lipoprotein (HDL) is a form of cholesterol which is considered ‘good’ cholesterol because it helps remove cholesterol from the heart’s arteries. Low Density Lipoprotein (LDL) is considered ‘bad’ cholesterol because it contributes to cholesterol build-up and blockage in the arteries. Total Cholesterol: HDL Ratio is a mathematical calculation which indicates the ratio of total cholesterol versus ‘good’ (HDL) cholesterol in the blood. Non-HDL Cholesterol is a measurement of the total amount of cholesterol in the blood excluding the ‘good’ high-density lipoprotein cholesterol (HDL). Triglyceride is another type of fat (not the same as cholesterol) found in the bloodstream. HDL percentage. This is the percentage of Total Cholesterol that consists of ‘good’ (HDL) cholesterol. Diabetes: Haemoglobin A1c (HbA1c) test is used to measure the average level of blood sugar over the past two to three months and is commonly used to diagnose and monitor diabetes. The sugar is called glucose which builds up in the blood and binds to the haemoglobin in the red blood cells. Gout (1 Biomarkers) Urate (Uric Acid) is a product of the breakdown of purines from substances such as DNA or from digesting certain food and drinks like alcoholic beverages. It is removed by the kidneys and excreted in the urine or in the stools. Urate tests are used to detect gout and diagnose the cause of recurring kidney stones formation. Iron Studies: Iron is a mineral which is needed for making red blood cells, which transports oxygen in the blood, and is important for healthy muscles, bone marrow and organ function. Iron is measured to show the amount of iron in the blood. Low levels of iron can indicate anaemia whereas high levels can indicate liver disease. Total Iron Binding Concentration (TIBC) is the maximum amount of iron that can be transported in the blood. Iron is used for the transportation of oxygen in the blood. TIBC tests are used to determine iron status and its absorption. This can be used to help diagnose Anaemia and iron overload conditions such as Haemochromatosis. Your TIBC will be impaired if you also have existing liver disease. Unsaturated Iron Binding Concentration (UIBC) is the amount of transferrin that is reserved for the iron transportation. Iron is used for the transportation of oxygen in the blood. UIBC tests are used to monitor treatment for iron toxicity. Transferrin is an iron-binding glycoprotein that is produced by the liver. It is used to transport iron which transports oxygen in the blood. Transferrin tests are used to determine iron status and can be used to diagnose anaemia. Transferrin saturation is the value of serum iron divided by the total iron-binding capacity of the available transferrin. Kidney Function: Urea is a waste product of the amino acids found in proteins. It is released into the bloodstream and the kidney filters urea out of the blood and excretes it in the urine. Urea tests are used to show how well the kidneys are working as well as an indicator for diseases affecting the kidneys and liver. Creatinine is a waste product produced by the muscles during contraction. It can be found in the blood and urine as it is excreted by the kidneys. Creatinine tests are used as an indicator of whether the kidneys are working normally. Glomerular Filtration Rate (GFR) is a measurement of glomerular function. Glomeruli are the filters in the kidney used to filter waste products from the blood. GFR tests are used to detect and monitor changes in the kidney status. Liver Function: Albumin is a protein specifically produced in the liver. Its function consists of keeping fluids in the bloodstream as well as transporting substances like hormones and vitamins throughout the body. Albumin tests can be used to help diagnose and monitor diseases of the liver and kidney. Globulin is a protein produced in the liver by the immune system. It is important in liver function, blood clotting and fighting infections. Globulin tests can be used to diagnose conditions including liver damage or disease, kidney disease and autoimmune disorders. Total Protein is the total amount of two proteins found in the serum of the blood, these are albumin and globulin. Albumin is needed to keep fluid in the bloodstream whereas globulin is an essential part of the immune system. Total protein tests are used as an indicator to there being a problem with albumin or globulin levels. Alkaline Phosphate (ALP) is an enzyme found mostly in the liver and bone. ALP tests can be used to diagnose liver or bone disease. Alanine Transaminase (ALT) is an enzyme which can be found mostly in the liver and in small amounts in the heart, kidneys and the skeletal muscle. It is released into the bloodstream during an injury to the heart, liver, kidney and skeletal muscle. ALT tests can be used to diagnose liver disease. Aspartate Aminotransferase (AST) is an enzyme produced by the liver. It is released into the bloodstream during an injury of the heart, liver and skeletal muscle. AST tests can be used to detect liver disease. Gamma Glutamyl Transferase (GGT) is an enzyme mostly found in the liver and is also present in the gallbladder, spleen, pancreas and kidney. It is a significant enzyme used in the liver metabolism of drugs and other toxins. GGT tests can be used to detect liver disease and bile duct injury. Total Bilirubin is a test which measures the amount of bilirubin in the blood. Bilirubin can be found in bile to help digest food. It is also produced from broken down haem, which is old red blood cells that used to carry oxygen around the body. Total bilirubin tests can be used to diagnose and monitor liver diseases and certain types of anaemia. Muscle & Bone Health: Creatine Kinase is an enzyme which is found in the skeletal and heart muscle as well as a small amount in the brain tissue. Creatine kinase test can be used to diagnose and monitor muscular injuries and diseases such as muscular dystrophy. Calcium is an important mineral which is found in the bones as well as circulating in the blood. It has a range of functions and is essential in bone formation and blood clotting. In the blood, calcium can either be free and active or they can be bound to proteins like albumin. Calcium tests are used to diagnose and monitor different conditions correlating to the bone, heart and kidneys. Adjusted Calcium is also known as the corrected calcium, calcium is an important mineral needed for body function. This is a calculation which uses the measurement of the protein albumin to calculate how much calcium are free in the blood. Calcium tests are used to diagnose and monitor different conditions correlating to the bone, heart and kidneys. Estimated turnaround time: 2-5 Working Days Note: This service is only available to the age of 13 and above. During booking, only a £30 deposit is required , which will be deducted from the total cost. The remaining payment will be collected at a later stage. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.

< Back Polynucleotides (Nucleofill) From £179 .. What is it? Polynucleotide treatment is a non-invasive, injectable skin therapy aimed at rejuvenating and repairing the skin. It uses polynucleotides—naturally derived DNA fragments—to stimulate cell regeneration, improve skin hydration, and enhance elasticity. These agents help to attract water molecules to the skin, boosting hydration levels while also promoting collagen production. For this reason, polynucleotides are defined as bio-restructuring compounds, that not only nourish and protect cells, but above all stimulate an increase in production and efficient reproduction thus considerably reducing the aging process What does it help with? Dull skin Fine lines and wrinkles Dehydration Skin texture and tone concerns Product administered We use the Nucleofill range for our polynucleotides treatment, which are various solutions designed to address various skin and hair concerns, offering benefits such as deep hydration, antioxidant protection, and stimulation of collagen production. The different formulations include: Nucleofill 20 (Medium): A mild biorevitalizer that hydrates, boosts elasticity, and improves skin tone and texture. Nucleofill 25 (Strong) : A gel that improves skin elasticity, tightness, and helps prevent wrinkles, specifically designed for more mature skin. Nucleofill Eyes (Soft Plus): A non -surgical injectable treatment that improves the appearance of the skin around the eyes. It is designed to reduce dark circles, eye bags, and wrinkles. Nucleofill Hair (Medium Plus): Formulated to improve the health of hair follicles, this product addresses hair thinning and androgenetic alopecia. Polynucleotides - Comparison Table Below is a comparison of the most widely used polynucleotide treatments, outlining the specific features and best uses for each: Polynucleotides – Comparison Table Feature Lumi Eyes Nucleofill Rejuran Plinest What it does Hydrates and brightens under-eyes Firms and rebuilds ageing skin Repairs and heals damaged skin Improves skin texture and hydration Best for Dark circles, tired eyes Loose skin, fine lines Acne scars, sensitive or damaged skin Early ageing, dull or dry skin Under-eye use Yes (main use) Yes Yes Yes Lifting effect Low High Mild Mild Skin repair Mild Moderate Strong Moderate Downtime Very little Mild swelling/bruising Slightly more (small bumps possible) Very little How long it lasts 4–6 months 6–9 months Around 6 months 4–6 months Timeline and Expected Results Typically, the effects of Polynucleotide treatments last for about 6-9 months and although some improvement may be noticeable after 2-3 weeks, the full effect is typically visible after 3 months. Procedure The procedure involves the micro-injection of a polynucleotide solution into the dermis or subcutaneous tissue using fine needles, with cannulas occasionally used for delicate areas like under-eyes to minimize bruising. The treatment is minimally invasive, with injections targeting specific areas to promote skin rejuvenation. Appointment duration 60 mins Note This service is exclusively for individuals aged 18 and over. During booking, only a £30 deposit is required for the initial consultation, which will be deducted from the total treatment cost. The remaining payment will be collected at a later stage. Please note that the discounted model price is applicable for a single session only and cannot be repeated. Any subsequent sessions will be charged at the original, full price. If you require treatment for multiple areas , please fill out an enquiry form by clicking here , and we can offer you a more cost-effective quote. Any cancellation, rescheduling, or missed appointment within 48 hours of the scheduled time will result in the loss of the £30 deposit. If you wish to reschedule, a new £30 deposit will be required to secure the new appointment.